A seamless connection
A quality user experience is a matter of success or failure for Hornet and the ilove reviews 20 million men using the Hornet app to date and connect with like-minded individuals. The customer experience often takes a backseat to user acquisition and marketing — not at Hornet in a digital ecosystem ripe with dating apps and websites. “When we began, we desired to build the very best mobile homosexual social networking,” claims Hornet CTO Armand du Plessis. “Quality is definitely necessary to our enterprize model.” In reality, a concentrate on allowing users to generally meet one another and link in significant methods without electronic snags is profoundly woven into Hornet’s tradition — through the engineering team to customer care and throughout the company.
Men use Hornet’s grid-style program on three platforms: internet, Android os, and iOS. With assistance from Testlio, Hornet provides its tens of scores of users an excellent customer experience while satisfying its objective to become the electronic house when it comes to gay community additionally the trusted supply for many areas of homosexual life.
The world’s premiere gay network that is social
Hornet wanted someone that may assist its QA team achieve scale and make certain a superior client experience for the users. Since partnering with Testlio, Hornet hasn’t had a need to develop its QA that is internal team Testlio fully manages the evaluating procedure as soon as builds are submitted to the solution platform to whenever Hornet gets their test reporting in 48 hours or less.
Relating to du Plessis, advantages of Hornet’s partnership with Testlio include:
As a result of Hornet’s the most popular apps for millions of males around the globe, the software has to work flawlessly on a wide selection of products. “Acquiring all the products we might have to test ourselves could be costly and time intensive,” du Plessis claims. “With Testlio’s assistance, we are able to have guaranteed in full use of every device we are in need of with reduced overhead cost.”
Testlio can support a regularly outstanding consumer experience:
Due to Hornet’s partnership with Testlio, the app’s chat function hasn’t crashed in years. This couldn’t become more crucial, whilst the talk function is really what matters many to your most of Hornet’s 20 million-plus users. If it is no longer working, they’re going to get another solution. Happily, for Hornet, its users don’t have negative experiences on its software. “We want our users in order to find and respond to messages quickly, to allow them to make use of the software to obtain the information they want as fast as possible and regularly stay connected,” says du Plessis. “They wish to interact with other users who possess similar interests along with quickly news that is find entertainment content.. Testlio guarantees we are able to constantly deliver on that vow.”
Testlio completely integrates with Hornet’s group, making a seamless and relationship that is productive
Testlio does not provide hands and feet to its clients — we provide committed help and software that is integrated make identifying and reporting prospective insects as effortless and painless that you can. In reality, Testlio’s solution platform integrates most abundant in issue that is popular computer computer software out today, including JIRA, Asana, artistic Studio, and GitHub. “Testlio is now part of our team that is extended, du Plessis says. “They’ve assisted up remain efficient. We’ve enjoyed a relationship that is great their QA and account supervisors right away.”
Help for Business Objectives
Growing the community
With 20 million males and counting utilizing the Hornet application in order to connect with one another in significant methods around comparable passions, Hornet is put to cement its reputation since the quality frontrunner in homosexual social media and continue growing its ranks to 30 million, 40 million, and beyond. “Testlio has surely assisted create a superior consumer experience a key facet of our competitive benefit,” says du Plessis. “Our users are receiving a great experience on our software — and they’re spreading the phrase about Hornet. Fundamentally, this can help us develop not merely our system but in addition our line that is base.
Outcomes doing his thing
Mobile Phone Momentum
As app developers face constant headwinds in becoming successful, Hornet continues to pioneer a perfect consumer experience that its clients love and appreciate. “Our engineering team can’t imagine life without Testlio,” du Plessis claims. “They’re critical to our success once we continue growing and making individual satisfaction a cornerstone regarding the mobile networking experience that is social. As Hornet continues growing, its relationship with Testlio will ensure its technology is cutting-edge — a bonus perhaps perhaps not effortlessly replicated or overcome.