Conditions and terms. But sometimes we need to show our grown-up part

So, we’ve got some rules that are general assist us ensure that your time is actually brilliant and safe. Please use the right time and energy to read these and our conditions and terms very very carefully. It’s the way we could make certain there won’t be any unpleasant surprises whenever you go to.

Here’s all you may need to know.

Visiting us after lockdown

1. We are going to help any federal federal government measures needed with regards to a regional or lockdown that is national. This really is beyond our control so take note you might be spending money on your non-refundable entry that is online at your very own danger. They are open dated for 3 months therefore offer a qualification of freedom nonetheless it’s probably better to pay money for entry on arrival or purchase seats online the before you plan to visit night.
2. We’ve restricted visitor numbers to be able to deliver a safe, socially distanced, day trip at Folly Farm according to our risk assessments.
3. All spending site site visitors, and anybody in control of a pre-paid or free seats Tesco that is including Clubcard Out vouchers must pre-book a romantic date and arrival time through our pre-booking system. Entry will never be allowed without one. totally Free under 2s and free carers don’t require A eventbrite admission. Yearly pass holders can visit after 12pm without pre-booking but will have to pre-book if visiting before 10am.
4. We might be expected to offer contact information for every person whom visits Folly Farm to be able to benefit Public wellness Wales’ Test, Trace and Safeguard system. Your data as well as your title, current email address and also the date you visited may be handed down in this situation but will never be employed for other purposes such as for example advertising. This information is firmly saved into the system that is eventbrite password safeguarded access.
5. It’s everyone’s obligation to help keep by themselves among others safe. All site site visitors must stick to the social distancing measures we’ve set up and parents must supervise their children while making yes they have been after the tips too. Included in these are keepin constantly your distance off their site visitors, our staff and pets, washing both hands frequently, coughing into the elbow rather than visiting for those who have some of the signs – temperature, persistent coughing or unexpected loss in taste and smell. Find out more information regarding remaining safe at Folly Farm right right here.
6. We’ve needed to close/cancel several of our attractions/activities so that you can adhere to social distancing and help keep you safe. As a result of the loss that is substantial of during the last year therefore the continued limitations on visitor figures and our possible to come up with earnings, we shall never be reducing our costs in respect of the closures. Develop you can realize and help this choice.

General

1. Please proceed with the informative data on indications together with advice of y our staff all the time, it is for the security.
2. We’re a rural attraction, disseminate over a sizable area, so that it’s sensible to put on footwear that is appropriate.
3. We reserve the best to refuse admission, or eliminate site site site visitors through the park whose behaviour is viewed as improper by our staff.
4. Kiddies would be the duty of these parents/guardians all the time. Visitors beneath the chronilogical age of 14 will need to have a grown-up using them.
5. Because nature is unpredictable therefore the welfare of y our pets is vital, feeding routines, demonstrations, speaks and programs might be modified without warning. We reserve the ability to withdraw any attraction with no warning.
6. We reserve the best to alter our rates or withdraw promotions whenever you want. We sporadically operate online promotions and refunds can not be made on any tickets bought ahead of the advertising begin date.
7. The welfare of our animals is quite crucial. Which explains why we don’t let dogs within the park (apart from guide dogs with up-to-date vaccinations). Additionally, when it comes to dogs’ health, we don’t enable one to keep them in a motor automobile on their own inside our car parking. If you wish to bring your puppy with you, we’ve teamed up by using these day kennels, where you could leave your pet while you’re enjoying Folly Farm.
8. Please be aware additional fees connect with several of our optional tourist attractions. Fairground tokens are non-refundable but can be properly used as payment within our present store.
9. Please always check our opening times for you to have a wasted journey before you visit, we’d hate. This actually is really essential as we close mid-week over the winter months if you’re an annual pass holder.
10. We’re sorry but we can’t be held accountable for wrong information about outside internet sites so please constantly always check our web site. Us know and we can contact them to have it changed if you spot any out of date information please let.
11. During quieter times our rides run using rotation plus some of our providing outlets are susceptible to regular opening variants too.

On line tickets

1. All tickets that are online non-refundable therefore it might be better to buy seats regarding the time at our entry if the plans change or we’re susceptible to a improvement in federal government guidance concerning Covid-19.
2. Our online time seats are legitimate for 90 days from date of purchase, online present seats, yearly passes and animal experience seats are legitimate for year. Please use them ahead of the expiry date if you don’t as we can’t give refunds.
3. On line tickets may not be exchanged, resold or transferred for commercial gain.
4. Defaced or modified seats could be void as well as the holder will be refused admission.
5. Evidence of entitlement for many online solution acquisitions might be needed on entry e.g. disabled admission.
6. On the web tickets have you entrance into Folly Farm just, additional costs affect a number of our attractions that are optional.
7. We’re sorry but you can’t make use of discount vouchers, promotions or just about any other provides once you purchase tickets online including Tesco Clubcard vouchers.
8. Because under 2s and carers that are required free you don’t need certainly to a solution to allow them to gain entry.