*Do not use abbreviations, acronyms, or jargon. They will be able to give proper credit for your experience if they do not understand what you have done.
I type letters every day. I also use form letters or the manager tells me that he wants me to write. I write memos requesting supplies or advising employees of training classes. I have been a secretary in my unit for 3 years and always finish my work quickly and correctly.
I am the secretary in my unit. I handle the writing of responses for most non-technical correspondence received in the unit and for all administrative matters within the unit. Sometimes I have to draft a letter from start to finish depending on what the inquiry is about. For example, an employee may need a statement regarding leave balances, which I would write or I might have to write a memo to the warehouse regarding supply shortages. When the manager writes memos he will give them to me in draft form and I will rewrite them to ensure proper grammar and to put them into the right format.
The writer of the first response seems to be confusing typing with writing. It is not until the third sentence that we get some specific information regarding a writing activity. And then, in the last sentence, the writer gives us some new information (how long the writer has been a secretary and how well the writer does the work of the position) that has nothing to do with the KSA as defined for the job. Remember that the SME/promotion panel rates your responses as they relate to the Crediting Plan. If what you have written is not relevant to the KSA, it will not relate to the Crediting Plan either and you will not receive any credit for it.
The second response gives more relevant and useful information. The writer has provided specific information related to the KSA and has given examples to show the kind of writing that is being done. This response has given the SME/promotion panel enough information to properly credit the writer’s experience.
One of the most important things I do in my position is prepare reports and studies of the various components in our organization. They always have to be written in a clear and concise manner and often involve very complex issues like organizational structures, work methods and procedures, manpower utilization, delegations of authority and other issues. I usually have to pull together a lot of different information and from difference sources. I usually have to work within very short time frames to produce a really needed study or report. Below are some examples of the material I have written.
Sometimes I have to type them from a draft that the manager gives me
Staffing Reports/Workload Reports -in particular I am involved in the WMS/FTE weekly reports -this includes components in Fiscal Control and also DTB PLUS studies. These studies are done on an “as needed” 
basis and involve many operational and technical issues. They only are required when management sees a need for them and specifically requests an analysis. We set up a team and review the targeted work. These reports require a lot of data gathering activity. Director’s reports-These also involve a lot of data analysis from the HAL reports and are sent to the Director’s Staff Advisor.
I respond using various form letters that we have
I write technical and administrative memos and study reports, which identify actual and potential problem areas in interrelated work processes, the underlying source of operating difficulties, trends, significant management accomplishments, merit/deficiency situations and areas of imbalance. These papers always include recommendations for improvement in the studied areas. Example of the kinds of studies or reports I produce are as follows: